Privacy Policy - ENERGOMAC

Last updated: October 4, 2026

ENERGOMAC SARL is responsible for the personal data collected on this site. This policy explains what data we collect, why, how long we keep it and how to contact us about it.

1. Information Collection

We only collect the information you send us, through the contact form, by email, by phone or on WhatsApp:

  • First and last name
  • Email address
  • Phone number (optional)
  • Company name (optional)
  • Type of service requested and the content of your message
  • Information exchanged in the course of a quote or contract

2. Data Usage

The collected data is used exclusively for:

  • Respond to your technical or commercial enquiries
  • Provide our industrial maintenance services
  • Prepare quotes, contracts, invoices and administrative documents
  • Comply with our legal, accounting and tax obligations

3. Confidentiality and Security

ENERGOMAC takes reasonable measures, suited to its size and to the nature of the data, to protect your personal data against unauthorized access, loss or alteration. As no system is completely secure, absolute security cannot be guaranteed.

Technical measures

  • • Site served over HTTPS only (encrypted connection)
  • • Contact form messages sent straight to our mailbox, with no online database
  • • Password-protected hosting and mailbox
  • • Contact form protected against automated submissions

Organizational measures

  • • Data access restricted to ENERGOMAC's partners and manager
  • • No sale or rental of data to third parties
  • • Data deleted once retention periods expire

4. Data Sharing

Your personal data is never sold, rented, or exchanged for commercial purposes. It may only be shared in the following cases:

With our technical service providers (website and email hosting), solely to provide the service

With the competent authorities, when required by law

In any other case, only with your explicit consent

5. Retention Period

Data is retained only for the period necessary for the purposes for which it was collected, in compliance with legal retention periods.

Indicative retention periods:

Contact requests and business correspondence3 years after last contact
Contracts and invoices10 years
Project technical dataContract term + 5 years
Language preference (stored in your browser)Until you clear it

6. Your Rights

You can ask us at any time to access, correct or erase your personal data, or object to its use. Simply send us your request through our Contact page.

Right of access

Find out whether we hold data about you and obtain a copy

Right to rectification

Have inaccurate or incomplete data corrected

Right to erasure

Have data erased when it is inaccurate, incomplete or no longer justified

Right to object

Object, on legitimate grounds, to the processing of your data, and to any direct marketing without needing a reason

7. Modifications

ENERGOMAC reserves the right to modify this privacy policy at any time to adapt to legal, regulatory, or technical developments.

Additional Information

Cookies

This site uses no advertising cookies and no audience measurement tools. Only your language preference is stored in your browser.

Security

We take reasonable measures to protect your data (see section 3).

Contact Us

For any question about your personal data, email us or use our contact form.

Contact Us

By using our website and services, you acknowledge that you have read this privacy policy and accept its terms.

© 2026 ENERGOMAC. All rights reserved.